Coming to a place like this, you shouldn't be expecting a high-brow, 5-star Food Network chef kind of experience. The staff are very friendly, and the food is both quite tasty & reasonably priced! I wouldn't come here for lunch on a work day as turnaround does seem a bit slow paced, but it's a fantastic place to come and enjoy yourself when you're not in a big rush or anything! Will definitely be back!
(4)
Dee K.
My husband and I visited here for the first time. What a great find! Sorry we haven't tried it sooner. This is one INTERESTING place. The hostess and server were very welcoming and friendly. The eclectic decor is uber cool and so many conversation pieces. The food was delicious!! I opted for the Blackened Swordfish, salad and baked potato. My husband had the surf and turf with very large shrimp and a fillet, that came with rice pilaf and veggies. They also brought us a basket of scrumptious, warm rolls and butter. Both of our meals were cooked to perfection and bursting with flavor! DELICIOUSNESS!!!
(5)
Chip R.
Have eaten here before on a couple of occasions and the food here is hit or miss. Stopped in for a quick happy hour beer today and got a Rouge Dead Guy Ale draft. It's a little malt-heavy/sweeter than I prefer but for a buck, I'll drink it and be happy. The downstairs bar area caters to smokers but the dining area on the first floor is non-smoking.
(3)
Geno G.
Not sure why but we don't come here more. Had a groupon and enjoyed the fish sandwich. Service was good, on the ball and welcoming..
(4)
Nicole G.
It was a good meal. My boyfriend and I decided to give it a try. He got something with sea food and I got scallops shrimp and lobster. The chef was good to talk to and friendly. We were the only ones there but it was OK because the food was great were actually going back tonight. I'll be sure to take pictures this time
(4)
Ralph H.
Pathetic! A. Took 15 minutes to get a waitress B. Took 25 minutes to get a drink C. Took 45+minutes to get our appetizer D. Upcharge on a caesar salad which was all lettuce, which was served after we all finished our house salad or soup. E. Took 75 minutes to get our meal which was luke warm. F. The calamari app was undercooked and for 6.99 there wasn't much on the plate. G. The scallop dinner had no flavor. H. The shrimp dinner was blah but they were huge shrimp. I. They had no baked potatoes J. The garlic mashed potatoes were more like starchy potatoes with no flavor. K. We asked for more bread to which we were told it was in the oven. We then were served sliced bread that was never in a oven. I think they ran to Sheetz and bought a loaf. L. The snow outside looked so appetizing because the refills were so slow. M. We weren't the only people complaining. N. Even with Groupon it was a total waste of money. O. Eat elsewhere P. My dogs poopsicles would of probably been a better meal.
(1)
Michael I.
Food was overcooked and the service was slow. 15 minutes for a draft beer? Won't be going back.
(1)
Lisa M.
My husband and I had been here before years ago - was decent then - but not so much now - we went on a Saturday night expecting it to be busy but it wasn't, and I should have read some reviews before going! Shame on me. It took over 10 minutes to get greeted and drinks ordered which took another 10 to arrive. Our salad came 15 minutes after she brought the drinks and bread - the entrees took over an hour, and she forgot my Lobster Bisque (which she brought only after I asked about it - had one piece of lobster in it but mostly broth and potatoes). My husband got the wrong salad and ranch dressing when he asked twice for Italian dressing. The fish was ok, but not as described in the menu. She gave my sides to him and his to me - thank God we're married and can share plates. She gave him mashed potatoes when he ordered a baked potato. Then when we pointed that out, she said "oh let me go get you one" but then came back over 10 minutes later saying that the cook told her they were out of baked potatoes and he substituted the mashed (no one asked us!) She asked if he wanted something different and he said 'No thanks i'll eat these" but when I asked him why he didn't get a vegetable or fries he just looked at me and said "Why so she can bring me squid as a substitute?" The mashed sweet potatoes taste like Gerber baby food potatoes (not kidding - I'd avoid these altogether). Our waitress had a very stoic "I could care less" attitude while waiting on us and everything took way too long to arrive. No manager checked on us and the waitress never checked on us to see if our food was ok. The bathroom door does not close nor lock and the staff were seen complaining (using the F-bomb) right by customers at the bar - about their hours and wanting to go home and about not liking the long shift they were working. You can tell the place is not managed properly (I used to work in food service years ago so I know) and the staff really don't like being there. I would not return, not even with a coupon. My husband could not wait to get out of there.
(1)
Derek S.
We have been there 2x. Once for drinks in the bar during a football game and sushi in the sushi bar with friends, and another just the sushi bar with our family. The sushi is very good but only priced reasonably if you are there for the 1/2 off deals. Both times it was freezing cold. Pipes frozen in two of the bathrooms it was so cold on one occasion. Service was ok and attentive.
(3)
Ron W.
The food has always been good here; but tonight (11/09/14) we never even got to taste it. Apparently, on the same day that they advertised their AYCE shrimp and crab legs special on Facebook, they decided to start their special early, as the junior varsity football team in town (Pittsburgh Steelers) had a 1:00 pm date with mediocrity. Subsequently, they were conveniently 'out' of the aforementioned crab legs at 7:30 pm. Not cool, considering their 'special' was advertised as running from 5:00pm to 9:00pm. Jackass move by jackass management, in my opinion. If you advertise a special, morons, stick to it; before I drive 20 minutes to be given a bullshit excuse.
(1)
Carole M.
The food was good but could have been hotter. When the butter does not melt on the baked potato that says it all. Had the broiled seafood, which was excellent. The lobster was perfectly cooked and the shrimp and scallops were tasty. The others in the group ordered prime rib (which they both said was very good), crab legs (a lot of crab legs) and another seafood platter (very good). The service was a bit slow (we refilled our own water glasses). The place is huge and very complicated to navigate. I have passed this place 1000's of times but this was the first time I tried it. I may or may not go back. Having a Groupon really paid off!
(3)
Kristen H.
I keep going to this restaurant bc its kind of tacky and fun looking on the outside and the one dining room looks like a cozy old mans den which for some reason I like. Last night we went and it was... strange. This restaurant is huge. There is a hibachi room and a sushi restaurant. Given the quality of the food for hte love of god i implore you not to order their sushi. It cant be anything but food poisoning on a plate! We were seated in the "old mans den room." Our waitress walked by our table 3 times and then came over and said, "Opps...I forgot to see you." I asked what beers they had on tap and said said, "no beer tonight. tap system down. no beer." so i asked if they had bottles. She said she was sure they had bottles but did not know what kind. In fact, she basically denied beer existed, until another waitress came over and confirmed they had Sam Adams in bottles. I order one. "We're out of that one. I can just bring you what we have." WTF? Turns out, they had Labatts. We ordered the crab leg appetizer, and when they brought us our bucket for the shells, there were bits of crab meat and smelly water in the bottom of the bucket. Its obvious they dont wash those so if for some reason you maybe threw something you were going ot eat into your bucket...leave it. that was pretty gross. The crab legs were good. They have this surf & turf thing where you can get different items and it was only $13. Never order $13 surf & turf. This is a life lesson. I had more crab legs and steak. The steak tasted freezer burned and was inedible. My friend had shrimp and baby back ribs and liked them, but this guy will eat anything so i do not trust his judgement. Half way through our meal the waitress came over, removed my half drunk Labatts and brandished a bottle of Sam Adams. "Ohh...I was wrongsies, we have Sam Adams now!" she said that. It was so weird. After she put it on the table she sat down on the floor and said, "Whew, now I can breathe." I think she's just a kook. There were only three of us dining there. It was so weird. I'll be back, probably over a year from now, just for crab legs. This place is weird but still seems kind of fun and it might be a fun place for cocktials.
(2)
Holly W.
Not the most authentic Japanese experience we've ever had, but the food was reasonably priced and surprisingly good! The soup tasted more like French onion than the miso soup typically found in hibachi restaurants. Our spicy tuna roll was more like a tuna roll with spicy sauce, rather than the chopped tuna/chili blend I'm accustomed to. And our hibachi chef, Dave, while very friendly and skillful, was more TeppanYINZer than Teppanyaki. Still, we had a good time, and enjoyed the food. We'll be back!!
(4)
Brandon P.
Great staff.
(5)
Ashley W.
A group of friends and I tried this place for the first time, being drawn in by the promises of 1lb of crab legs for $10. 3 of us ordered our crab while the other 2 ordered steak. Long story short: the crab legs were amazing, I felt bad for the two that ordered steak. Looking at the steak, it had a not-so-right gray color to it, first red flag, then you notice that half of it is mostly fat. For $20, I would want the large steak that it is supposed to be...not have to cut away half of the inedible portion of it. I didn't want to taste test it for myself, so I'll take my friends' word for it that it tasted as terrible as it looked. One of the unlucky receivers of steak called over a manager. Her excuse was that "the cut of meat is supposed to be fatty" to which my friend replied, "I could get a better cut of meat at a chain restaurant" (zingggg). The manager comped him the price of the steak so all was well. Our waitress and the whole ambiance of the place was...a little weird. The place was completely empty for being dinner time on a Saturday night before Christmas. Previous posters have explained the weirdness of the place and the waitresses so I don't have to go any further. Based on that, and the quality of my crab legs I have to give this place 4 out of 5 - I would definitely return..but ONLY for crab legs, I'm not sure that I would trust anything else on the menu. But if you were to ask those in my group who got the steak, they'd give it a 0 if they could.
(4)
Lauren C.
We used to love going to this restaurant for AYCE crab legs on Sunday. So for a special occasion we took our family there, I called ahead to make sure they still did the AYCE on Sunday and asked if we needed reservations which I figured we didn't but wanted to make sure. She said they had AYCE and no reservations needed it was available 5-9 as usual. We got there around 6:30 and they were completely out of crab legs. We drove over 20 minutes for a complete disappointment. But we still went in and ordered off of the menu. It was not as good as it had been in the past the food was cold and bland. I got scallops and they were so fishy that I couldn't eat them. I eat a lot of seafood and understand the difference between a normal seafood taste and old fishy food and it was the latter. One of the only times ever that I have been starving and literally couldn't choke my food down. But I had my fries left at least, So when I asked for ketchup they brought out a squeeze bottle and took one bite and realized it was cocktail sauce that I had put on mine and my daughters food. Completely ruined her meal and when I said something they didn't believe that it was cocktail sauce! The whole staff didn't care from the point we walked in until we left. Very disappointing since we used to love it here. I'm not sure if we will ever go back.
(1)
Tris S.
This was always a favorite place of ours to eat. But tonight was very disappointing to say the least. From the wait to have a waitress take our drink order to after ordering food she comes back to say they ran out of something which does happen but it just kept getting worse n worse. After we put in food order our waitress comes back n says how do u want your chicken cooked? We all looked n was confused ourselves. Lol then she's realizes it was a stupid question for chicken. After being in there for an hour and 5 min and still no food and annoyed at this point from seeing other tables that came in have their food already we asked for our check. I'm not sure what happened to this place but we were all very disappointed. One star is being nice for tonight's experience.
(1)
George B.
Decent food, terrible service. I mean, absolutely awful. A mix of inexperienced wait staff along with more experienced wait staff who don't listen or don't care. Trying to get a drink refill is a chore. (They don't seem to understand that their tips go up as your check goes up.) Trying to find someone to pay your check takes forever. Forget about dessert. Also forget about getting your salad or appetizer before your meal arrives. You wouldn't put up with this at Eat 'n Park. We tried to give them a second (and third) chance, because we do like the food, and we like to support local businesses, but we're done.
(2)
Phil O.
We have been going to BH for many years and saw all the additions being built.7 and with many family and friends. Over these years this place has went DOWN HILL. The last year and a half has been the largest decline in SERVICE AND FOOD. We would go here an average of 2 times a month for the crab legs. Last several times we left we said " boy things are going down hill with food preparation and service, have to stop coming here and find a new place". But, I was the one always to say lets give them another chance, as I like seafood. So Fathers Day was another one of those chances BUT WILL BE MY LAST. We ended up walking out. They advertised for "all you can eat crab legs for fathers day from 2 to 7". We were there at 5:30 and waited 9 and a half minutes to be seated while standing in the doorway while several waitresses walked past and never said anything, they were NOT THAT BUSY. After being seated we told our waitress we knew what we wanted and told here the crab legs. She said "we don't have them anymore". We said we are not sure we want anything else now as came for the special. She said "you can decide and walked away", left us looking at each other and we got up and walked out. At 5:30 they were only 3 1/2 hours into their 5 hour special, and also they have the same feature every Sunday through Tuesday. I have very nicely informed prior waitresses of us noticing the fall in food preparation and service, but guess it falls on death ears and they really don't care about what people say or try to improve, the same will happen probably with this review. In reading reviews seems others share the same views. BALTIMORE HOUSE GET YOUR BUSINESS UP TO PAR AND BACK ON TRACK. Until them we and family and friends won't be back. Phil O.
(1)
Jami C.
This review is for the Kazoku Steakhouse INSIDE the Baltimore House, which doesn't have its own page and probably for good reason. Decent food, HORRIBLE service!!! We arrived at 5:20pm and actually thought the place was closed at first, not a soul was there. A waitress told us to "sit anywhere" and brought us drinks and menus and then 20 minutes later had us move from our empty table to another empty table where we sat, ignored for another 25 minutes. We think they were waiting to try to "fill up" the table, but no one came out and said anything to us like "We'd like to wait xx long to see if anyone else comes." So, just after 6 another couple came in and was seated with us. After they decided and placed their order, the hibachi chef confirmed our order and said that he'd "See about starting soon". Our soup arrived a full hour after we'd first sat down. The soup was good, the salad was veggies that had clearly been in the fridge cut up too long (dried out carrots, wilted greens) swimming in their dressing. No forks were provided, so everyone ate salad with fingers/chopsticks. Finally when the chef started cooking, he broke one of the eggs so it was unusable, and didn't add another, making 3 servings of fried rice with just one egg. I was supposed to have steamed rice, but the waitress brought the me sushi rice, then took it back and brought back the steamed rice. The chef over cooked our rare beef, his knife was clearly not sharp enough because he had to really work to get through the veggies and our meat, we discovered, was not sliced through, and we had large chunks of meat, too big for bite-sized. We waiting more than 15 minutes more after we were done for our check. They had cleared our plates so knew that we were done. I had to go find a manager to get our checks and then there was a problem because they had apparently put it in all as one. We had a PG deal coupon and the waitress repeatedly asked us what it was and where we got it. After I complained to the manager, she gave us 1/2 off one of our meals, making it just over $40 for the entire bill, so thank goodness we had the PG Deal because that was definitely way too much for the okay food and horrible, horrible service. They offered us the balance of the deal on a gift card and we refused, we will NEVER go back there again. The total time we were there was 2 1/2 hours and we saw our waitress a total of 4 times, before I went looking for the manager.
(1)
Kevin P.
Seafood was poor and preparation was also poor. Most everyone was eating the daily special (crab legs) so maybe would have been better off following the crowd and trying what was popular. The general consensus of the group was that it was poor to unremarkable.
(1)
Linda C.
We got there at just about 430p on a Sunday. I let the staff know right away we had a Living Social coupon. I had read in the online reviews already that a previous coupon user couldn't use the coupon for hard shell crabs - though not listed on exclusions of the coupon, and they had a terrible encounter with a manager- so much so they took their food to go. When we went, we were told it wasn't good on any all you can eat or food specials - NOT in the fine print either. As I didn't want a scene or similar experience, we ordered accordingly. As our coupon wasn't good for hibachi, so we were directed to the upstairs dining room. Once seated, I asked about the 1/2 price drinks from 430-630p we saw on the sign out front. We were told that drink specials were only available at the bar, so we got up and were led back down to the bar area. I saw that the menu then said it was 'beer and martini's' 1/2 price and that the sign out front said all drinks. Confusing to say the least, but we were assured our drinks were indeed 1/2 price. We ordered our food - easily going over the $50... but when our check arrived our server said her manager said we couldn't have the 1/2 price drinks as you couldn't combine a 'special' with a coupon- not in the fine print. The coupon only state that it didn't cover alcohol- but that's a mute point as our food totaled more than $50. I thought that by divulging early on about our coupon and about the special drink prices that I would avoid any difficulty. Wrong. I asked about putting our food on one bill for the coupon, and then put our drinks on another and I'll pay accordingly. This must have been met with resistance as not one, but two managers showed up in the bar area looking ready for a battle and asking 'Where is this woman?'. REALLY??!! Is that how they introduce themselves?? I said.. 'That would be me.'. I tried to explain and showed them the Living Social page that showed exclusions etc.. but they wouldn't let me talk and I felt lambasted. I asked once again to speak... and the blonde one railroaded me enough to the degree that I asked her to stop and let me talk. She spoke to me in such a manner that was so very rude and SHE walked off calling me names. WOW!! What a great 'manager'. The brunette manager stayed behind to tell me I was rude. Rude?? No, not rude. Pissed off. (Interestingly when the managers walked off to confer, the sushi customers who had just filled the bar area and I laughed that if this scene wasn't so pathetic, it wouldn't be so funny.) ANYWAY.... I let the brunette manager aware of the fact that after I bought the coupon, I read the Yelp and Urbanspoon reviews and all the difficulty others had in redeeming the coupon that I had buyers remorse. Hence my full discloser of having a coupon upon arrival to make them aware so there would be no difficulty. Guess rules/fine print/limitations are changed all the time here that no server could possible follow the 'rules'. The manager tried to blame it all on our server- which is so very wrong. Our server, Linda, did all she could to please us and to abide by the rules she was aware of. As she directed us to the bar, she spoke with other staff as to affirm the answers to our questions and how to handle our coupon. Seems as if there's great confusion in handling Groupon, Living Social and a 1/2 Price Coupon from a radio station and they ALL did the best they could to abide by the rules of my Living Social coupon. Our server greeted us warmly and encouraged our coupon use. Our server tried to make it right by seeing the value in my suggestion to put our drinks on one check and our $60+ food bill on another. But the manager intervened and said no way. OMG... but then relented. Then my credit card was charged the full amount without my $50 discount!! Great! Then the charge was voided. the credit slip didn't show the dollar amount voided. I truly wondered if I was on candid camera at this point. I ended up with a confusing amount of credit and void slips that I asked the manager to sign the back to the effect that the charges were voided. (oh..I forgot to mention....While we were eating, another employee/manager came into the bar repeatedly and took a bottle of wine out of the cooler, had a nice 'tasting'.... and put her glass in the sink... HILARIOUS!!) We will NEVER be back. EVER!! AVOID AT ALL COSTS!! WITH or WITHOUT A COUPON!! - oh the food... ok at best. Homemade lobster bisque was very good,but the steak had no flavor. We couldn't wait to leave. Beware of a business with so many incentives/discounts/coupons available from various sources as it seems li
(1)
L W.
Driving past this place for many years, my family was always scared away by the tacky exterior complete with busty pirate wench. When we finally decided to stop in, we were quite surprised to find what is a very vast and extravagant interior. Sure, there's still some tacky inside, but you could spend hours just walking through exploring the curious objects like it was some strange museum. The prices for both the fish and the alcohol are extremely reasonable; much lower than you'll find for comparable meals in the area. The fish also met with my father's very exacting standards (he is never one to miss when someone uses "K"rab meat, "nearly fresh" fish, or just the wrong type of fish altogether). The interior space, prices, and location near Jefferson Memorial Park also made this the perfect place when we needed a restaurant for a post-funeral lunch. Their menu options were very traditional and perfect for our needs, and as a group I believe we finished every last item served on the buffet. With the reasonable drink prices, it was also very easy to make it a cash bar without anyone feeling put out. At this point we've eaten there maybe a half dozen times - any time my family comes to town we usually take a trip over. The individual experiences have been a bit of a mixed bag, with the worst being a Friday night we went and were seated upstairs near a band that was warming up the entire meal. I and my mother enjoyed the crab cakes, not the ambiance, though my father was very disappointed with his seafood pasta meal as being almost devoid of fish and overly sauced. The waitresses have also been kindof mixed, some being very nice while others have been downright weird. Our best meals there have generally been during the week, or for lunch, where they seat us downstairs off the bar area. I will probably avoid dinner hour on the weekends going forward, since it's those times that didn't go as well. Despite a couple of mediocre experiences, I still like this place and have never personally had a bad meal food-wise. It's one of the few non-chain restaurants in the Century III area, and honestly the interior just fascinates me every time.
Not pleased at all with our experience. My husband couldn't even eat his shrimp pasta. My steak was a pile of fat. Our sampler appetizer was half fried to a black crisp. The poor wait staff was severely over worked with the amount of customers in the building, although they were pleasant & doing a good job with our table of nine people. The food horrible. Was embarrassed to have recommended my entire family to eat here. And to have paid the amount we did for the food we got was really upsetting. Will NEVER return!
(2)
Debra H.
My husband and I ate here on a Friday night. The place was empty. After we got our food. I now know why. Our zucchini appetizer was loaded with grease and over cooked. It was rock hard. My husband ordered prime rib. It was rare and full of fat and gristle. I ordered lobster. They handed me a hammer after I asked for something to crack the shell. A seafood restaurant and nothing to crack open shells. A fellow coworker told me not to eat here. I wish I would have listened. I won't be back.
(1)
Bernard K.
After many years, I decided to try this "seafood" restaurant again. Long story short, I was happy to get out of there with a half decent meal. My stuffed flounder was good although it was drenched in butter, and my appetizers were great. The service was good. I feel like I got through a train wreck with only a scratch.
(3)
Doug D.
Bad overpriced food, 5 of us and not a one was pleased.
(1)
Jim P.
The sushi here is a JOKE! First off, they advertise "Half off Sushi, 4:30 - 6:30." Once that little tidbit gets you inside, you find out that it is ONLY at the bar, and it is ONLY select rolls! I'm sorry, but that is FALSE ADVERTISING!!! While the ingredients were fresh enough, whoever they have as their sushi chef is an amateur at best! They were WAY off on the rice to fish ratio, and the rice was so hot, it actually started to cook the fish! BTW, My wife enjoyed the Hibachi she had, and the Hibachi chef was very good. I highly doubt I will ever go back.
(1)
Ed J.
Great place for an awesome fish sandwich and the lobster bisque soup is the best I've had. I had the prime rib au jus sandwich last time we were there and it was great also, my family took me there for fathers day and we ate at the hibatchi grill upstairs and had a blast with the chef. The place is really big and there are so many choices from sushi to hibatchi to regular menu, and our waitress Linda does a great job there also, so I would recommend trying it if you like variety.
(5)
Natalie P.
This restaurant has gone down hill over the years. I had dinner there last night, it was one of the worst dinners I have had in a LONG time!! Not only do they need a new menu they need a TOTAL makeover. They need Robert Irvine's help! The owners must be confused on what type of restaurant they want. They have sushi & Japanese in part of the restaurant. The other part is seafood & steak....makes no sense! It was so cold inside, I don't think the heat was on. We had to wear our jackets during dinner. I will never go back again.
(1)
Darren W.
Let me preface this review by saying that I have never been enthusiastic about The Baltimore House. I can recall seeing their commercials on local TV for years and wanting very much to try them, if for no other reason than that they were a seafood restaurant that wasn't Red Lobster. Although, after about 5 mediocre-to-bad visits over the course of as many years prior to my Yelp tenure, I finally gave up on them. The reviews I read on Yelp in the years since my last experience with Baltimore House only affirmed my boycott. That was until Kay had a hankering for mussels, again. Why not give BH another chance? And BH does them pretty well if our meal was any proof. The mussels were as tender, juicy, and buttery as they should be with some chopped garlic added to pump up the flavor quotient. I couldn't decide on what to order for myself, so I went with their Seafood Norfolk, which features everything I pine for when I errr...sea-dine; lobster, scallops, crabmeat, and shrimp were all unimaginatively thrown together and sauteed in a butter sauce. Was it good? Well, yeah. To be truthful, I was starving, and the aforementioned ingredients are difficult to botch. However, combine that with a lifeless baked potato, burnt croutons, and a decent but obviously pre-fabricated Oreo mousse dessert, and I cannot give BH anything more or less than a 3. Kay ordered the extravagant Admiral's Seafood Platter, a smorgasbord that includes a lobster tail, scallops, shrimp, oyster shells stuffed with their Crabmeat Imperial, and filet mignon, all prepared yet again with BH's magic component, butter. She did let me taste the filet mignon, and through that morsel, I learned in splendid fashion that medium-rare is always the way to go when ordering steak. This was ideally cooked beef. Our server did a fine job and was a nice kid, so I have no gripes on that end. The interiors of The Baltimore House are eccentric and vast. You never know which room you'll be seated in. There's the room with the kitschy pirate statues, a few others I cannot recall, and then the faux nightclub. Guess where they put us. My back was turned for the duration of our meal, but based on the strident, pounding 80's dance music, multicolored lights, and odd barks and hoots that assailed my senses, I thought a wild party was afoot somewhere in the house. When I turned around, I only saw a handful of middle-aged suburbanites at the bar. Before we left, our waiter revealed that there were some "serious" drink specials that night, particularly on Jager bombs. Call the babysitter. Ask her to stay a little later. Woo. Hoo. The Baltimore House is an oddity that fails to be extraordinarily good but is in no way egregiously bad. If they were a little less pricey, I'd recommend them as a go-to for those times when one is desperate for seafood, but being that they're in the "Spendy" range, I'd advise area diners to stay away like most of the other reviewers on Yelp have. P.S. BH also houses a restaurant-within-a-restaurant called Kazoku that specializes in Japanese fare, including teppanyaki and sushi, but they were closed when we were there Friday evening. P.P.S. I should have taken a picture of the opulently wacky enclosed waterfall display outside. Clark Griswald would be impressed.
(3)
Paul F.
We came here because my mother had been here once with a couple of her friends. I can beleive the other reviews that say it's gone way down hill. And I don't think their sushi side of the business has ever seen a real sushi chef. And whoever said that no smiles were to be had, hit the nail on the head. If I hadn't been there with my aunt, I'd have given our waitress a good smack! But anyway, the fish I had was actually pretty good so there's at least one person there who knows what he's doing. I had stuffed flounder which was served in a very hot pewter pan. There were three pieces wrapped around some seafood stuffing. And it was pretty good and I ate it all! The side dishes were just so-so. I think I had steamed veggies and something else. All in all, it was passable but no better.
(3)
Cara R.
Horrible. We ate here because the water was off at our house. Forgoing the meal would have been better.
(1)
F P.
We've been here many times before. I used to consider it my favorite restaurant in Pittsburgh. We haven't been there for over a year and, well, this place has nose-dived since then. Before I talk about anything else about our experience, I want to say that we didn't see one smile there all night. Not a single one. We went in at 8PM on a Saturday night. From the moment we went in, we had to wait. We waited probably 7 minutes before we even saw the Hostess. As soon as she saw us, she told us we'd have to wait at least 15 minutes. We sat down at the bar. And waited. Finally the sushi chef offered to get us some beers. We had to wait for those, too. Once we got the beers, mine was all funky. It had gotten warm and had been put back in the cooler. Gross. We ended up waiting about 20 minutes to be seated. They sat us down underneath the stage while a band was warming up. After some waiting, the server brought us some cold bread and we asked if we could go sit in the corner away from the band. She obliged. We waited. Finally we got our drinks. After we finished them, we had to actually go to the bar and ask for refills because the server was just nowhere to be found. Maybe she was busy in the back trying to do her sidework or something...I don't know. She only had four tables, I don't know why she was missing half the night. The food was good. Their prices have gone up since we had been there. They have this three item combo where you pick like a steak, some seafood, some chicken, etc...and you get mashed potatoes and veggies. It used to be $19, now its $24. We got the lobster tail, the prime rib and coconut shrimp. It was all good. We also got this seafood platter that had shrimp scampi, beer batter cod, scallops and a baked potato for like $17. Everything was good. But the fact that we just had to wait and wait and wait made it all kind of crappy. I guess they recently added some teppenyaki (or Hibachi as you yinzers like to call is) tables and stuff. They have sushi also but the sushi chef was making the sushi in the bar area. We sat and watched him make about six rolls and he didn't wash his hands once. The only real consolation was that she only charged us for one vodka soda and I had about five. Plus the two beers and ice tea. Oh...and the band was awful. They were called Run 4 Cover and....you bet we did as soon as we could get out of there.
(2)
Sofie S.
This place is OK. Not more, not less. Their hibachi is great, to be honest. Very tasty, well cooked. Their sushi however..do not try it. I think this is some of the worst sushi I ever had. I was so disappointed. As for their other food..I ordered some oysters and they were ok but I had one that tasted like crap. They are not fresh here at all. Yuck. And for entree I ordered the soft shell crabs. I got two tiny crabs. Very tasty but two small ones?! I've also had their lobster sandwich which in my opinion is delicious. This place looks shabby and it's either a hit or a miss. It only gets three stars from me because of the hibachi and lobster sandwich.
(3)
darren l.
Just downgraded from three stars. This place has gone downhill and Red Lobster has better selections and fresher fish. Go to nearby Pan Asia instead.
(2)
Stacey C.
You've got to admit, this place has charm. They take the pirate schtick VERY seriously and there is lots of kooky eye candy to distract you. And while eating at this place is an experience in itself, the food is just eh. It's you're typical bland seafood fare. They have pretty decent wedding soup, I'll give them that. But it's just very boring baked seafood in butter, with no seasoning. The menu is enormous though and I've hardly begun to sample it, so maybe you'll have better luck. It certainly wasn't bad, it was just kinda so-so. The problem was, the bill just mounted up very quickly and I spent more than I would have expected, especially given the quality of the food. Will I return? I don't know. It's a fun place to take visitors to the area because it's such an interesting spot, but I'm still kind of on the fence with the food.
(3)
brandon m.
Don't waste your time, hit up Lone Star or Applebee's down the street. The service took 15 minutes before taking the drink order- "I couldn't find your table". The dry, stringy ribs were too tough to cut with a steak knife. Worse yet, the prime rib turned out to be a fatty piece of substandard beef (I think it may have been beef). The only saving grace were run-of-the-mill crab cakes. I had to beg for a refill.
(1)
Ashleigh A.
One of the worst experiences I have ever had. We waited 15 minutes for half full, half head flat draft beers which were warm at best. The waitress looked high as a kite. I ordered the lobster bisque and my husband ordered the wedding soup. The lobster bisque was bland and made with lagistino and not real lobster. My husband's wedding soup was bland and tasted like spinach. The salads were at least a day old with frozen cucumber, green peppers, and tomato. The croutons were burnt. He ordered the filet mignon and I ordered the stuffed shrimp. The filet was overcooked and unseasoned. The stuffed shrimp was no cooked. I took a bite of the stuffed shrimp and ate raw egg white and breadcrumbs. I almost puked at the table. We asked for a manager and explained the food and service. She did not even ask what was wrong, took the plates, and told us that she would comp the check. We left promptly. It was an awful experience. Never again and I would not recommend.
(1)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :176 Curry Hollow Rd
Pleasant Hills, PA, 15236
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : No Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Jeremy M.
Coming to a place like this, you shouldn't be expecting a high-brow, 5-star Food Network chef kind of experience. The staff are very friendly, and the food is both quite tasty & reasonably priced! I wouldn't come here for lunch on a work day as turnaround does seem a bit slow paced, but it's a fantastic place to come and enjoy yourself when you're not in a big rush or anything! Will definitely be back!
(4)Dee K.
My husband and I visited here for the first time. What a great find! Sorry we haven't tried it sooner. This is one INTERESTING place. The hostess and server were very welcoming and friendly. The eclectic decor is uber cool and so many conversation pieces. The food was delicious!! I opted for the Blackened Swordfish, salad and baked potato. My husband had the surf and turf with very large shrimp and a fillet, that came with rice pilaf and veggies. They also brought us a basket of scrumptious, warm rolls and butter. Both of our meals were cooked to perfection and bursting with flavor! DELICIOUSNESS!!!
(5)Chip R.
Have eaten here before on a couple of occasions and the food here is hit or miss. Stopped in for a quick happy hour beer today and got a Rouge Dead Guy Ale draft. It's a little malt-heavy/sweeter than I prefer but for a buck, I'll drink it and be happy. The downstairs bar area caters to smokers but the dining area on the first floor is non-smoking.
(3)Geno G.
Not sure why but we don't come here more. Had a groupon and enjoyed the fish sandwich. Service was good, on the ball and welcoming..
(4)Nicole G.
It was a good meal. My boyfriend and I decided to give it a try. He got something with sea food and I got scallops shrimp and lobster. The chef was good to talk to and friendly. We were the only ones there but it was OK because the food was great were actually going back tonight. I'll be sure to take pictures this time
(4)Ralph H.
Pathetic! A. Took 15 minutes to get a waitress B. Took 25 minutes to get a drink C. Took 45+minutes to get our appetizer D. Upcharge on a caesar salad which was all lettuce, which was served after we all finished our house salad or soup. E. Took 75 minutes to get our meal which was luke warm. F. The calamari app was undercooked and for 6.99 there wasn't much on the plate. G. The scallop dinner had no flavor. H. The shrimp dinner was blah but they were huge shrimp. I. They had no baked potatoes J. The garlic mashed potatoes were more like starchy potatoes with no flavor. K. We asked for more bread to which we were told it was in the oven. We then were served sliced bread that was never in a oven. I think they ran to Sheetz and bought a loaf. L. The snow outside looked so appetizing because the refills were so slow. M. We weren't the only people complaining. N. Even with Groupon it was a total waste of money. O. Eat elsewhere P. My dogs poopsicles would of probably been a better meal.
(1)Michael I.
Food was overcooked and the service was slow. 15 minutes for a draft beer? Won't be going back.
(1)Lisa M.
My husband and I had been here before years ago - was decent then - but not so much now - we went on a Saturday night expecting it to be busy but it wasn't, and I should have read some reviews before going! Shame on me. It took over 10 minutes to get greeted and drinks ordered which took another 10 to arrive. Our salad came 15 minutes after she brought the drinks and bread - the entrees took over an hour, and she forgot my Lobster Bisque (which she brought only after I asked about it - had one piece of lobster in it but mostly broth and potatoes). My husband got the wrong salad and ranch dressing when he asked twice for Italian dressing. The fish was ok, but not as described in the menu. She gave my sides to him and his to me - thank God we're married and can share plates. She gave him mashed potatoes when he ordered a baked potato. Then when we pointed that out, she said "oh let me go get you one" but then came back over 10 minutes later saying that the cook told her they were out of baked potatoes and he substituted the mashed (no one asked us!) She asked if he wanted something different and he said 'No thanks i'll eat these" but when I asked him why he didn't get a vegetable or fries he just looked at me and said "Why so she can bring me squid as a substitute?" The mashed sweet potatoes taste like Gerber baby food potatoes (not kidding - I'd avoid these altogether). Our waitress had a very stoic "I could care less" attitude while waiting on us and everything took way too long to arrive. No manager checked on us and the waitress never checked on us to see if our food was ok. The bathroom door does not close nor lock and the staff were seen complaining (using the F-bomb) right by customers at the bar - about their hours and wanting to go home and about not liking the long shift they were working. You can tell the place is not managed properly (I used to work in food service years ago so I know) and the staff really don't like being there. I would not return, not even with a coupon. My husband could not wait to get out of there.
(1)Derek S.
We have been there 2x. Once for drinks in the bar during a football game and sushi in the sushi bar with friends, and another just the sushi bar with our family. The sushi is very good but only priced reasonably if you are there for the 1/2 off deals. Both times it was freezing cold. Pipes frozen in two of the bathrooms it was so cold on one occasion. Service was ok and attentive.
(3)Ron W.
The food has always been good here; but tonight (11/09/14) we never even got to taste it. Apparently, on the same day that they advertised their AYCE shrimp and crab legs special on Facebook, they decided to start their special early, as the junior varsity football team in town (Pittsburgh Steelers) had a 1:00 pm date with mediocrity. Subsequently, they were conveniently 'out' of the aforementioned crab legs at 7:30 pm. Not cool, considering their 'special' was advertised as running from 5:00pm to 9:00pm. Jackass move by jackass management, in my opinion. If you advertise a special, morons, stick to it; before I drive 20 minutes to be given a bullshit excuse.
(1)Carole M.
The food was good but could have been hotter. When the butter does not melt on the baked potato that says it all. Had the broiled seafood, which was excellent. The lobster was perfectly cooked and the shrimp and scallops were tasty. The others in the group ordered prime rib (which they both said was very good), crab legs (a lot of crab legs) and another seafood platter (very good). The service was a bit slow (we refilled our own water glasses). The place is huge and very complicated to navigate. I have passed this place 1000's of times but this was the first time I tried it. I may or may not go back. Having a Groupon really paid off!
(3)Kristen H.
I keep going to this restaurant bc its kind of tacky and fun looking on the outside and the one dining room looks like a cozy old mans den which for some reason I like. Last night we went and it was... strange. This restaurant is huge. There is a hibachi room and a sushi restaurant. Given the quality of the food for hte love of god i implore you not to order their sushi. It cant be anything but food poisoning on a plate! We were seated in the "old mans den room." Our waitress walked by our table 3 times and then came over and said, "Opps...I forgot to see you." I asked what beers they had on tap and said said, "no beer tonight. tap system down. no beer." so i asked if they had bottles. She said she was sure they had bottles but did not know what kind. In fact, she basically denied beer existed, until another waitress came over and confirmed they had Sam Adams in bottles. I order one. "We're out of that one. I can just bring you what we have." WTF? Turns out, they had Labatts. We ordered the crab leg appetizer, and when they brought us our bucket for the shells, there were bits of crab meat and smelly water in the bottom of the bucket. Its obvious they dont wash those so if for some reason you maybe threw something you were going ot eat into your bucket...leave it. that was pretty gross. The crab legs were good. They have this surf & turf thing where you can get different items and it was only $13. Never order $13 surf & turf. This is a life lesson. I had more crab legs and steak. The steak tasted freezer burned and was inedible. My friend had shrimp and baby back ribs and liked them, but this guy will eat anything so i do not trust his judgement. Half way through our meal the waitress came over, removed my half drunk Labatts and brandished a bottle of Sam Adams. "Ohh...I was wrongsies, we have Sam Adams now!" she said that. It was so weird. After she put it on the table she sat down on the floor and said, "Whew, now I can breathe." I think she's just a kook. There were only three of us dining there. It was so weird. I'll be back, probably over a year from now, just for crab legs. This place is weird but still seems kind of fun and it might be a fun place for cocktials.
(2)Holly W.
Not the most authentic Japanese experience we've ever had, but the food was reasonably priced and surprisingly good! The soup tasted more like French onion than the miso soup typically found in hibachi restaurants. Our spicy tuna roll was more like a tuna roll with spicy sauce, rather than the chopped tuna/chili blend I'm accustomed to. And our hibachi chef, Dave, while very friendly and skillful, was more TeppanYINZer than Teppanyaki. Still, we had a good time, and enjoyed the food. We'll be back!!
(4)Brandon P.
Great staff.
(5)Ashley W.
A group of friends and I tried this place for the first time, being drawn in by the promises of 1lb of crab legs for $10. 3 of us ordered our crab while the other 2 ordered steak. Long story short: the crab legs were amazing, I felt bad for the two that ordered steak. Looking at the steak, it had a not-so-right gray color to it, first red flag, then you notice that half of it is mostly fat. For $20, I would want the large steak that it is supposed to be...not have to cut away half of the inedible portion of it. I didn't want to taste test it for myself, so I'll take my friends' word for it that it tasted as terrible as it looked. One of the unlucky receivers of steak called over a manager. Her excuse was that "the cut of meat is supposed to be fatty" to which my friend replied, "I could get a better cut of meat at a chain restaurant" (zingggg). The manager comped him the price of the steak so all was well. Our waitress and the whole ambiance of the place was...a little weird. The place was completely empty for being dinner time on a Saturday night before Christmas. Previous posters have explained the weirdness of the place and the waitresses so I don't have to go any further. Based on that, and the quality of my crab legs I have to give this place 4 out of 5 - I would definitely return..but ONLY for crab legs, I'm not sure that I would trust anything else on the menu. But if you were to ask those in my group who got the steak, they'd give it a 0 if they could.
(4)Lauren C.
We used to love going to this restaurant for AYCE crab legs on Sunday. So for a special occasion we took our family there, I called ahead to make sure they still did the AYCE on Sunday and asked if we needed reservations which I figured we didn't but wanted to make sure. She said they had AYCE and no reservations needed it was available 5-9 as usual. We got there around 6:30 and they were completely out of crab legs. We drove over 20 minutes for a complete disappointment. But we still went in and ordered off of the menu. It was not as good as it had been in the past the food was cold and bland. I got scallops and they were so fishy that I couldn't eat them. I eat a lot of seafood and understand the difference between a normal seafood taste and old fishy food and it was the latter. One of the only times ever that I have been starving and literally couldn't choke my food down. But I had my fries left at least, So when I asked for ketchup they brought out a squeeze bottle and took one bite and realized it was cocktail sauce that I had put on mine and my daughters food. Completely ruined her meal and when I said something they didn't believe that it was cocktail sauce! The whole staff didn't care from the point we walked in until we left. Very disappointing since we used to love it here. I'm not sure if we will ever go back.
(1)Tris S.
This was always a favorite place of ours to eat. But tonight was very disappointing to say the least. From the wait to have a waitress take our drink order to after ordering food she comes back to say they ran out of something which does happen but it just kept getting worse n worse. After we put in food order our waitress comes back n says how do u want your chicken cooked? We all looked n was confused ourselves. Lol then she's realizes it was a stupid question for chicken. After being in there for an hour and 5 min and still no food and annoyed at this point from seeing other tables that came in have their food already we asked for our check. I'm not sure what happened to this place but we were all very disappointed. One star is being nice for tonight's experience.
(1)George B.
Decent food, terrible service. I mean, absolutely awful. A mix of inexperienced wait staff along with more experienced wait staff who don't listen or don't care. Trying to get a drink refill is a chore. (They don't seem to understand that their tips go up as your check goes up.) Trying to find someone to pay your check takes forever. Forget about dessert. Also forget about getting your salad or appetizer before your meal arrives. You wouldn't put up with this at Eat 'n Park. We tried to give them a second (and third) chance, because we do like the food, and we like to support local businesses, but we're done.
(2)Phil O.
We have been going to BH for many years and saw all the additions being built.7 and with many family and friends. Over these years this place has went DOWN HILL. The last year and a half has been the largest decline in SERVICE AND FOOD. We would go here an average of 2 times a month for the crab legs. Last several times we left we said " boy things are going down hill with food preparation and service, have to stop coming here and find a new place". But, I was the one always to say lets give them another chance, as I like seafood. So Fathers Day was another one of those chances BUT WILL BE MY LAST. We ended up walking out. They advertised for "all you can eat crab legs for fathers day from 2 to 7". We were there at 5:30 and waited 9 and a half minutes to be seated while standing in the doorway while several waitresses walked past and never said anything, they were NOT THAT BUSY. After being seated we told our waitress we knew what we wanted and told here the crab legs. She said "we don't have them anymore". We said we are not sure we want anything else now as came for the special. She said "you can decide and walked away", left us looking at each other and we got up and walked out. At 5:30 they were only 3 1/2 hours into their 5 hour special, and also they have the same feature every Sunday through Tuesday. I have very nicely informed prior waitresses of us noticing the fall in food preparation and service, but guess it falls on death ears and they really don't care about what people say or try to improve, the same will happen probably with this review. In reading reviews seems others share the same views. BALTIMORE HOUSE GET YOUR BUSINESS UP TO PAR AND BACK ON TRACK. Until them we and family and friends won't be back. Phil O.
(1)Jami C.
This review is for the Kazoku Steakhouse INSIDE the Baltimore House, which doesn't have its own page and probably for good reason. Decent food, HORRIBLE service!!! We arrived at 5:20pm and actually thought the place was closed at first, not a soul was there. A waitress told us to "sit anywhere" and brought us drinks and menus and then 20 minutes later had us move from our empty table to another empty table where we sat, ignored for another 25 minutes. We think they were waiting to try to "fill up" the table, but no one came out and said anything to us like "We'd like to wait xx long to see if anyone else comes." So, just after 6 another couple came in and was seated with us. After they decided and placed their order, the hibachi chef confirmed our order and said that he'd "See about starting soon". Our soup arrived a full hour after we'd first sat down. The soup was good, the salad was veggies that had clearly been in the fridge cut up too long (dried out carrots, wilted greens) swimming in their dressing. No forks were provided, so everyone ate salad with fingers/chopsticks. Finally when the chef started cooking, he broke one of the eggs so it was unusable, and didn't add another, making 3 servings of fried rice with just one egg. I was supposed to have steamed rice, but the waitress brought the me sushi rice, then took it back and brought back the steamed rice. The chef over cooked our rare beef, his knife was clearly not sharp enough because he had to really work to get through the veggies and our meat, we discovered, was not sliced through, and we had large chunks of meat, too big for bite-sized. We waiting more than 15 minutes more after we were done for our check. They had cleared our plates so knew that we were done. I had to go find a manager to get our checks and then there was a problem because they had apparently put it in all as one. We had a PG deal coupon and the waitress repeatedly asked us what it was and where we got it. After I complained to the manager, she gave us 1/2 off one of our meals, making it just over $40 for the entire bill, so thank goodness we had the PG Deal because that was definitely way too much for the okay food and horrible, horrible service. They offered us the balance of the deal on a gift card and we refused, we will NEVER go back there again. The total time we were there was 2 1/2 hours and we saw our waitress a total of 4 times, before I went looking for the manager.
(1)Kevin P.
Seafood was poor and preparation was also poor. Most everyone was eating the daily special (crab legs) so maybe would have been better off following the crowd and trying what was popular. The general consensus of the group was that it was poor to unremarkable.
(1)Linda C.
We got there at just about 430p on a Sunday. I let the staff know right away we had a Living Social coupon. I had read in the online reviews already that a previous coupon user couldn't use the coupon for hard shell crabs - though not listed on exclusions of the coupon, and they had a terrible encounter with a manager- so much so they took their food to go. When we went, we were told it wasn't good on any all you can eat or food specials - NOT in the fine print either. As I didn't want a scene or similar experience, we ordered accordingly. As our coupon wasn't good for hibachi, so we were directed to the upstairs dining room. Once seated, I asked about the 1/2 price drinks from 430-630p we saw on the sign out front. We were told that drink specials were only available at the bar, so we got up and were led back down to the bar area. I saw that the menu then said it was 'beer and martini's' 1/2 price and that the sign out front said all drinks. Confusing to say the least, but we were assured our drinks were indeed 1/2 price. We ordered our food - easily going over the $50... but when our check arrived our server said her manager said we couldn't have the 1/2 price drinks as you couldn't combine a 'special' with a coupon- not in the fine print. The coupon only state that it didn't cover alcohol- but that's a mute point as our food totaled more than $50. I thought that by divulging early on about our coupon and about the special drink prices that I would avoid any difficulty. Wrong. I asked about putting our food on one bill for the coupon, and then put our drinks on another and I'll pay accordingly. This must have been met with resistance as not one, but two managers showed up in the bar area looking ready for a battle and asking 'Where is this woman?'. REALLY??!! Is that how they introduce themselves?? I said.. 'That would be me.'. I tried to explain and showed them the Living Social page that showed exclusions etc.. but they wouldn't let me talk and I felt lambasted. I asked once again to speak... and the blonde one railroaded me enough to the degree that I asked her to stop and let me talk. She spoke to me in such a manner that was so very rude and SHE walked off calling me names. WOW!! What a great 'manager'. The brunette manager stayed behind to tell me I was rude. Rude?? No, not rude. Pissed off. (Interestingly when the managers walked off to confer, the sushi customers who had just filled the bar area and I laughed that if this scene wasn't so pathetic, it wouldn't be so funny.) ANYWAY.... I let the brunette manager aware of the fact that after I bought the coupon, I read the Yelp and Urbanspoon reviews and all the difficulty others had in redeeming the coupon that I had buyers remorse. Hence my full discloser of having a coupon upon arrival to make them aware so there would be no difficulty. Guess rules/fine print/limitations are changed all the time here that no server could possible follow the 'rules'. The manager tried to blame it all on our server- which is so very wrong. Our server, Linda, did all she could to please us and to abide by the rules she was aware of. As she directed us to the bar, she spoke with other staff as to affirm the answers to our questions and how to handle our coupon. Seems as if there's great confusion in handling Groupon, Living Social and a 1/2 Price Coupon from a radio station and they ALL did the best they could to abide by the rules of my Living Social coupon. Our server greeted us warmly and encouraged our coupon use. Our server tried to make it right by seeing the value in my suggestion to put our drinks on one check and our $60+ food bill on another. But the manager intervened and said no way. OMG... but then relented. Then my credit card was charged the full amount without my $50 discount!! Great! Then the charge was voided. the credit slip didn't show the dollar amount voided. I truly wondered if I was on candid camera at this point. I ended up with a confusing amount of credit and void slips that I asked the manager to sign the back to the effect that the charges were voided. (oh..I forgot to mention....While we were eating, another employee/manager came into the bar repeatedly and took a bottle of wine out of the cooler, had a nice 'tasting'.... and put her glass in the sink... HILARIOUS!!) We will NEVER be back. EVER!! AVOID AT ALL COSTS!! WITH or WITHOUT A COUPON!! - oh the food... ok at best. Homemade lobster bisque was very good,but the steak had no flavor. We couldn't wait to leave. Beware of a business with so many incentives/discounts/coupons available from various sources as it seems li
(1)L W.
Driving past this place for many years, my family was always scared away by the tacky exterior complete with busty pirate wench. When we finally decided to stop in, we were quite surprised to find what is a very vast and extravagant interior. Sure, there's still some tacky inside, but you could spend hours just walking through exploring the curious objects like it was some strange museum. The prices for both the fish and the alcohol are extremely reasonable; much lower than you'll find for comparable meals in the area. The fish also met with my father's very exacting standards (he is never one to miss when someone uses "K"rab meat, "nearly fresh" fish, or just the wrong type of fish altogether). The interior space, prices, and location near Jefferson Memorial Park also made this the perfect place when we needed a restaurant for a post-funeral lunch. Their menu options were very traditional and perfect for our needs, and as a group I believe we finished every last item served on the buffet. With the reasonable drink prices, it was also very easy to make it a cash bar without anyone feeling put out. At this point we've eaten there maybe a half dozen times - any time my family comes to town we usually take a trip over. The individual experiences have been a bit of a mixed bag, with the worst being a Friday night we went and were seated upstairs near a band that was warming up the entire meal. I and my mother enjoyed the crab cakes, not the ambiance, though my father was very disappointed with his seafood pasta meal as being almost devoid of fish and overly sauced. The waitresses have also been kindof mixed, some being very nice while others have been downright weird. Our best meals there have generally been during the week, or for lunch, where they seat us downstairs off the bar area. I will probably avoid dinner hour on the weekends going forward, since it's those times that didn't go as well. Despite a couple of mediocre experiences, I still like this place and have never personally had a bad meal food-wise. It's one of the few non-chain restaurants in the Century III area, and honestly the interior just fascinates me every time.
(4)Nancy H.
I really hope the owner reads these reviews. Because my husband and I used to enjoy the Baltimore House--but after our last meal there, we won't be back for a while. The Baltimore House is one of the few places left in the Greater Pittsburgh area that serves stuffed flounder, which my husband loves. The first three times he had it, he said it was perfect. Heck, kitschy décor and oddball waitresses aside, for years we had great food every time, until our last visit. The appetizer was burned. Okay, so we'll say something, but our dinners are always great. We would have said something, if given the chance! There weren't that many people in the restaurant, but one would have thought they were packed to the gills; we didn't see our waitress for another 20 minutes, when she brought our entrees, then rushed off to the kitchen again. Then we started eating our dinners, which both tasted like they had been liberally doused with salt. Practically inedible. Then a family of about 15 people came in, and the waitress busied herself with them during the rest of our visit. We had trouble just getting the bill, let alone having a chance to complain. We decided to pay it, leave, and stay away from Baltimore House for a bit. We may go back in a few months to see if things have changed, because the food used to be really great. But I really hope someone who matters sees these reviews, because it's sad that they're probably losing a couple of long-time customers.
(1)Jami C.
Not pleased at all with our experience. My husband couldn't even eat his shrimp pasta. My steak was a pile of fat. Our sampler appetizer was half fried to a black crisp. The poor wait staff was severely over worked with the amount of customers in the building, although they were pleasant & doing a good job with our table of nine people. The food horrible. Was embarrassed to have recommended my entire family to eat here. And to have paid the amount we did for the food we got was really upsetting. Will NEVER return!
(2)Debra H.
My husband and I ate here on a Friday night. The place was empty. After we got our food. I now know why. Our zucchini appetizer was loaded with grease and over cooked. It was rock hard. My husband ordered prime rib. It was rare and full of fat and gristle. I ordered lobster. They handed me a hammer after I asked for something to crack the shell. A seafood restaurant and nothing to crack open shells. A fellow coworker told me not to eat here. I wish I would have listened. I won't be back.
(1)Bernard K.
After many years, I decided to try this "seafood" restaurant again. Long story short, I was happy to get out of there with a half decent meal. My stuffed flounder was good although it was drenched in butter, and my appetizers were great. The service was good. I feel like I got through a train wreck with only a scratch.
(3)Doug D.
Bad overpriced food, 5 of us and not a one was pleased.
(1)Jim P.
The sushi here is a JOKE! First off, they advertise "Half off Sushi, 4:30 - 6:30." Once that little tidbit gets you inside, you find out that it is ONLY at the bar, and it is ONLY select rolls! I'm sorry, but that is FALSE ADVERTISING!!! While the ingredients were fresh enough, whoever they have as their sushi chef is an amateur at best! They were WAY off on the rice to fish ratio, and the rice was so hot, it actually started to cook the fish! BTW, My wife enjoyed the Hibachi she had, and the Hibachi chef was very good. I highly doubt I will ever go back.
(1)Ed J.
Great place for an awesome fish sandwich and the lobster bisque soup is the best I've had. I had the prime rib au jus sandwich last time we were there and it was great also, my family took me there for fathers day and we ate at the hibatchi grill upstairs and had a blast with the chef. The place is really big and there are so many choices from sushi to hibatchi to regular menu, and our waitress Linda does a great job there also, so I would recommend trying it if you like variety.
(5)Natalie P.
This restaurant has gone down hill over the years. I had dinner there last night, it was one of the worst dinners I have had in a LONG time!! Not only do they need a new menu they need a TOTAL makeover. They need Robert Irvine's help! The owners must be confused on what type of restaurant they want. They have sushi & Japanese in part of the restaurant. The other part is seafood & steak....makes no sense! It was so cold inside, I don't think the heat was on. We had to wear our jackets during dinner. I will never go back again.
(1)Darren W.
Let me preface this review by saying that I have never been enthusiastic about The Baltimore House. I can recall seeing their commercials on local TV for years and wanting very much to try them, if for no other reason than that they were a seafood restaurant that wasn't Red Lobster. Although, after about 5 mediocre-to-bad visits over the course of as many years prior to my Yelp tenure, I finally gave up on them. The reviews I read on Yelp in the years since my last experience with Baltimore House only affirmed my boycott. That was until Kay had a hankering for mussels, again. Why not give BH another chance? And BH does them pretty well if our meal was any proof. The mussels were as tender, juicy, and buttery as they should be with some chopped garlic added to pump up the flavor quotient. I couldn't decide on what to order for myself, so I went with their Seafood Norfolk, which features everything I pine for when I errr...sea-dine; lobster, scallops, crabmeat, and shrimp were all unimaginatively thrown together and sauteed in a butter sauce. Was it good? Well, yeah. To be truthful, I was starving, and the aforementioned ingredients are difficult to botch. However, combine that with a lifeless baked potato, burnt croutons, and a decent but obviously pre-fabricated Oreo mousse dessert, and I cannot give BH anything more or less than a 3. Kay ordered the extravagant Admiral's Seafood Platter, a smorgasbord that includes a lobster tail, scallops, shrimp, oyster shells stuffed with their Crabmeat Imperial, and filet mignon, all prepared yet again with BH's magic component, butter. She did let me taste the filet mignon, and through that morsel, I learned in splendid fashion that medium-rare is always the way to go when ordering steak. This was ideally cooked beef. Our server did a fine job and was a nice kid, so I have no gripes on that end. The interiors of The Baltimore House are eccentric and vast. You never know which room you'll be seated in. There's the room with the kitschy pirate statues, a few others I cannot recall, and then the faux nightclub. Guess where they put us. My back was turned for the duration of our meal, but based on the strident, pounding 80's dance music, multicolored lights, and odd barks and hoots that assailed my senses, I thought a wild party was afoot somewhere in the house. When I turned around, I only saw a handful of middle-aged suburbanites at the bar. Before we left, our waiter revealed that there were some "serious" drink specials that night, particularly on Jager bombs. Call the babysitter. Ask her to stay a little later. Woo. Hoo. The Baltimore House is an oddity that fails to be extraordinarily good but is in no way egregiously bad. If they were a little less pricey, I'd recommend them as a go-to for those times when one is desperate for seafood, but being that they're in the "Spendy" range, I'd advise area diners to stay away like most of the other reviewers on Yelp have. P.S. BH also houses a restaurant-within-a-restaurant called Kazoku that specializes in Japanese fare, including teppanyaki and sushi, but they were closed when we were there Friday evening. P.P.S. I should have taken a picture of the opulently wacky enclosed waterfall display outside. Clark Griswald would be impressed.
(3)Paul F.
We came here because my mother had been here once with a couple of her friends. I can beleive the other reviews that say it's gone way down hill. And I don't think their sushi side of the business has ever seen a real sushi chef. And whoever said that no smiles were to be had, hit the nail on the head. If I hadn't been there with my aunt, I'd have given our waitress a good smack! But anyway, the fish I had was actually pretty good so there's at least one person there who knows what he's doing. I had stuffed flounder which was served in a very hot pewter pan. There were three pieces wrapped around some seafood stuffing. And it was pretty good and I ate it all! The side dishes were just so-so. I think I had steamed veggies and something else. All in all, it was passable but no better.
(3)Cara R.
Horrible. We ate here because the water was off at our house. Forgoing the meal would have been better.
(1)F P.
We've been here many times before. I used to consider it my favorite restaurant in Pittsburgh. We haven't been there for over a year and, well, this place has nose-dived since then. Before I talk about anything else about our experience, I want to say that we didn't see one smile there all night. Not a single one. We went in at 8PM on a Saturday night. From the moment we went in, we had to wait. We waited probably 7 minutes before we even saw the Hostess. As soon as she saw us, she told us we'd have to wait at least 15 minutes. We sat down at the bar. And waited. Finally the sushi chef offered to get us some beers. We had to wait for those, too. Once we got the beers, mine was all funky. It had gotten warm and had been put back in the cooler. Gross. We ended up waiting about 20 minutes to be seated. They sat us down underneath the stage while a band was warming up. After some waiting, the server brought us some cold bread and we asked if we could go sit in the corner away from the band. She obliged. We waited. Finally we got our drinks. After we finished them, we had to actually go to the bar and ask for refills because the server was just nowhere to be found. Maybe she was busy in the back trying to do her sidework or something...I don't know. She only had four tables, I don't know why she was missing half the night. The food was good. Their prices have gone up since we had been there. They have this three item combo where you pick like a steak, some seafood, some chicken, etc...and you get mashed potatoes and veggies. It used to be $19, now its $24. We got the lobster tail, the prime rib and coconut shrimp. It was all good. We also got this seafood platter that had shrimp scampi, beer batter cod, scallops and a baked potato for like $17. Everything was good. But the fact that we just had to wait and wait and wait made it all kind of crappy. I guess they recently added some teppenyaki (or Hibachi as you yinzers like to call is) tables and stuff. They have sushi also but the sushi chef was making the sushi in the bar area. We sat and watched him make about six rolls and he didn't wash his hands once. The only real consolation was that she only charged us for one vodka soda and I had about five. Plus the two beers and ice tea. Oh...and the band was awful. They were called Run 4 Cover and....you bet we did as soon as we could get out of there.
(2)Sofie S.
This place is OK. Not more, not less. Their hibachi is great, to be honest. Very tasty, well cooked. Their sushi however..do not try it. I think this is some of the worst sushi I ever had. I was so disappointed. As for their other food..I ordered some oysters and they were ok but I had one that tasted like crap. They are not fresh here at all. Yuck. And for entree I ordered the soft shell crabs. I got two tiny crabs. Very tasty but two small ones?! I've also had their lobster sandwich which in my opinion is delicious. This place looks shabby and it's either a hit or a miss. It only gets three stars from me because of the hibachi and lobster sandwich.
(3)darren l.
Just downgraded from three stars. This place has gone downhill and Red Lobster has better selections and fresher fish. Go to nearby Pan Asia instead.
(2)Stacey C.
You've got to admit, this place has charm. They take the pirate schtick VERY seriously and there is lots of kooky eye candy to distract you. And while eating at this place is an experience in itself, the food is just eh. It's you're typical bland seafood fare. They have pretty decent wedding soup, I'll give them that. But it's just very boring baked seafood in butter, with no seasoning. The menu is enormous though and I've hardly begun to sample it, so maybe you'll have better luck. It certainly wasn't bad, it was just kinda so-so. The problem was, the bill just mounted up very quickly and I spent more than I would have expected, especially given the quality of the food. Will I return? I don't know. It's a fun place to take visitors to the area because it's such an interesting spot, but I'm still kind of on the fence with the food.
(3)brandon m.
Don't waste your time, hit up Lone Star or Applebee's down the street. The service took 15 minutes before taking the drink order- "I couldn't find your table". The dry, stringy ribs were too tough to cut with a steak knife. Worse yet, the prime rib turned out to be a fatty piece of substandard beef (I think it may have been beef). The only saving grace were run-of-the-mill crab cakes. I had to beg for a refill.
(1)Ashleigh A.
One of the worst experiences I have ever had. We waited 15 minutes for half full, half head flat draft beers which were warm at best. The waitress looked high as a kite. I ordered the lobster bisque and my husband ordered the wedding soup. The lobster bisque was bland and made with lagistino and not real lobster. My husband's wedding soup was bland and tasted like spinach. The salads were at least a day old with frozen cucumber, green peppers, and tomato. The croutons were burnt. He ordered the filet mignon and I ordered the stuffed shrimp. The filet was overcooked and unseasoned. The stuffed shrimp was no cooked. I took a bite of the stuffed shrimp and ate raw egg white and breadcrumbs. I almost puked at the table. We asked for a manager and explained the food and service. She did not even ask what was wrong, took the plates, and told us that she would comp the check. We left promptly. It was an awful experience. Never again and I would not recommend.
(1)